Terms & Conditions

Shipping

We strive to ship every order within 1 business day.  All shipping times are stated in Business Days (does not include holidays and weekends) and does not include Saturday delivery.   In order to guarantee that an expedited shipment is shipped the same day, it must be received before 11 a.m. Pacific Time.  Once your order ships, it will arrive according to the option you selected at checkout. Free Shipping is delivered via USPS Priority Mail which is 2-3 day service within the United States.

International Customers

We ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country, and are sometimes enforced differently depending on the particular import office or customs agent who processes your shipment. We make no representations or guarantees that importing our products is legal in your country and it is your responsibility to ensure that it is. You, the customer, are responsible for any additional charges, taxes, fees, or duties. We will ship your order according to the method you select upon purchase, but we cannot control or guarantee delivery times, as once your order reaches your country, we have no control over how long it takes to import and satisfy your country’s customs and declaration procedures.  In the case that your shipment is denied entrance into the country, our normal refund policies apply – that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.

Returns & Exchanges

We pride ourselves on our customer service and we are confident in the quality of our products. Returns will only be processed for products that are defective or damaged when received. If your product is damaged, we ask that you send us an email with the photo of the damaged item within 2 days of receiving your order. We are committed to our products and will do everything in our power to ensure your 100% satisfaction. Upon receiving the return we will refund the amount of the product, minus shipping and handling.

You must contact us within 5 days of receiving your order to initiate any refund or exchange.  All items must be in “Like-New” condition to be eligible for a refund or exchange.

Privacy Statement

For each visitor to our web page, our web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.